Thursday, January 7, 2010
A stroll through Terminal 5
Chaos and anger erupted at London airports last night.
I was at Heathrow where we were surrounded by mobs of very cross travellers.
Staff stood in the middle of the concourse and just told people to ring a very long number if they wanted information. Most of them did not have mobiles that worked, or their batteries were flat or they could not find a payphone.
Therefore here are a few hints for travellers in Terminal 5:
1. Plug sockets are near the toilets. They can charge the laptop and the mobile. You look like a tramp sitting on the floor but it is better than standing in a queue.
2. Go to any empty desks for information. Queues can be created at random. People think it has a purpose but often it is a crowd causing trouble. Other check-in desks welcome a friendly face and have the same information.
3. Use your looks and charm. I do not claim to have either of them but they work wonders on a hassled member of staff. Bad jokes are not welcome but always stroke egos and mop brows. Do you remember the hell of complaining customers?
4. Don’t get cross. You look an asshole to all other travellers and staff avoid you.
5. Grab a seat in a coffee shop. They can be gold-dust and buy you new friends.
I will bring you more hints next week.
Friday, March 13, 2009
When you can't face flying from London...
..go regional. Recently I've been in touch with Guy Skinner, the Director of www.flights-from-birmingham.com, on the hunt to find out more about the UK’s other major International Airports. For too long I’ve made the long, expensive and time consuming journey up to London in the belief that the Capital’s airports, in particular Heathrow and Gatwick, represented the only real options when it came successfully escaping our wind-swept shores.
Better than simply quoting figures at me and trying to big up the current centre of his Universe, Birmingham, the kind Mr.Skinner sent me the following literature explaining what’s going on where amongst the UK’s top regional travel hubs. Although not the most entertaining read that I’ve given you to date, it is nonetheless informative and worthwhile stuff – it might just save you a couple of quid when you’re next thinking of jetting off abroad.
Before I throw the good stuff at you, here’s a quick description of what Flights from Birmingham actually do. They are a flights guide, offering a resource of relevant information on the routes and destinations operated by airlines from Birmingham airport. The website details up to date information on the routes including frequency, flight times and journey times. It also offers helpful information for travelers on airport location, transport links, shopping and conference facilities, whilst enabling users to book parking, car hire and hotels. The site also posts regular blog posts outlining news about Birmingham Airport, about fare sales, new routes and information about the Airlines that operate from the Airport.
Now you know what Guy and the team do, it’s time to let you catch up on the best of the rest, from Blackpool to Exeter…
London versus the rest
Traditionally, the catchment areas around the UK`s largest cities have always determined the growth of the country`s main airports. However just recently for the first time the number of passengers being handled by Britain`s regional airports exceeded 100 million. Growth has surpassed the likes of Heathrow, Gatwick and Stansted, and whereas back in 1990 only Birmingham and Manchester could offer daily scheduled flights to over 12 destinations outside the UK, today this level of service is achieved by no less than eight regional airports. If we take the five regional airports that have experienced the fastest growth in terms of passenger numbers in recent years, it is clear to see that their success can be largely explained by the introduction of services by no frills airlines such as Easyjet, Ryanair and Flybe.
Blackpool airport has a large catchment area and is not only gateway to Blackpool itself but the rest of Lancashire and the Lake District. This is a 3 runway facility recently acquired by Balfour Beatty`s Regional & City Airports group. An important base for flights by Ryanair, Jet2.com and Manx2, Blackpool has experienced rapid growth both in terms of passenger numbers and routes.
Bournemouth currently flies around 900,000 passengers a year to over 60 destinations worldwide and by 2015, this number is expected to rise to 3 million. Demand has resulted in extensions to the terminal buildings and the construction of a new arrivals hall as well as improvements to the surrounding roads and expansion of its car-parks. The increase in passenger numbers has largely been down to the introduction of flights by Ryanair and Thomsonfly.
Norwich airport has been undergoing significant extensions since the late 1980s but has recently become a central hub for low-cost carrier Flybe and now handles 460,000 passengers a year. Recent improvements have included a £4.2m million investment including a brand new arrivals hall, a refurbished departure lounge and separate facilities for domestic and international passengers.
Exeter is the fastest growing airport in the South West. Currently handling over a million passengers a year, the facility is now being expanded to cope with 1.9 million passengers by 2015. Exeter is an important hub for Flybe who operate important routes across the UK, The Netherlands, France, Spain and Portugal.
At Liverpool airport, both Easyjet and Ryanair have built up successful European networks and have consistently introduced new routes, while new budget airline Wizzair has just begun flights to Poland. Liverpool`s facilities have expanded significantly along with the increase in passenger traffic which grew by 500,000 in 2007. The airport now handles around 5.5 million passengers a year.
So there you have it. No more need to spend hours searching for flights in and out of London’s Heathrow or Gatwick; instead look closer to home for those top deals to some of Europe’s finest and most affordable destinations. Although, if you are after a wider choice of flights passengers then boys from Birmingham advise you to rely on the more central airports. Birmingham to Rome flights for instance are now available with a number of different airlines including KLM, Lufthansa and Air France, offering flexibility and choice to anyone looking for a short break to this fantastic city.
Wherever you decide to go, remember to take one of our mp3 city guides with you - they make traveling that just much more enjoyable. If you don't believe me have a listen now by visiting our audio experience page.
A World of Audio guides, Walks and iPods
About StrollOn
Hello and welcome to StrollOn, where we produce audio guides and audio tours of London, Paris and an ever-expanding list of major european cities. We have also developed our free city overviews and "Hot spots" (individual audio commentaries for individual sights and attractions). Whichever product interests you we simply ask that you select the relevant audio guide or audio tour on our website and download the mp3 files onto your iPod or other mp3 player, thereby turning your iPod into your "GuidePod".
As you will see from the this blog, we are a new company, providing recently developed products on our website. We've set up this blog so that we can tell you all about us as you join us from our infancy. And we are actively looking for feedback, both on the website and the blog. We don't want you to help us simply to become the biggest, but we do want you to help us become the best walking audio tours company.